Automatic Passenger Counting · Platform Hub

See every rider.
Count every boarding.

VIANOVA Platform Hub turns automatic passenger counts into decisions - accurate boardings and alightings, live occupancy, demand forecasts and audit-ready reports, all on one map.

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Position refresh
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Passenger refresh
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Analytics granularity
platform.vianova-tn.com / apc Live
Spatial passenger density across the network

Built for operators, authorities and mobility providers

Bus operators Railway operators Transport authorities Municipalities Smart City projects
The challenge

Planning transit without real numbers

Most networks still run on estimates. Manual surveys are expensive and quickly outdated, and gaps in occupancy data turn every scheduling decision into guesswork.

Unknown demand

You can't see where riders actually board, alight or crowd - so capacity rarely matches real need.

✍️

Manual counting errors

Clipboard surveys sample a few days a year, miss peaks, and drift out of date the moment they finish.

🗓️

Blind scheduling

Timetables built on assumptions leave some trips overcrowded and others running near empty.

💸

Operational waste

Misallocated vehicles and staff drive up cost while service quality and rider trust decline.

The solution

Automatic counting, turned into insight

Onboard sensors count every boarding and alighting automatically. The Platform Hub ingests that stream in real time, matches it to routes, stops and trips, and presents it as live occupancy, trends and reports - no manual counts, no spreadsheets.

  • Automatic counts - boardings and alightings captured on every trip, every day.
  • Real-time occupancy - passenger load refreshed every 60 seconds across the fleet.
  • Analytics & reporting - ridership by route, stop, hour and day, down to 10-minute bins.
  • Integrates cleanly - GTFS, SIRI and VDV in; REST API and exports out.
APC · Time series
Ridership and alighting time series with day-of-week pattern
Design load

From counts to the right service

Load profiles show exactly where and when vehicles fill up, so you can right-size frequency, spot overbooked stops and plan capacity around measured demand instead of estimates.

  • Load by stop & direction - see the busiest segment of every route.
  • P90 design load - plan for real peaks, not just averages.
  • Service recommendations - frequency changes ranked by measured overcrowding.
Service optimization · Load profile
Directional load profile by stop with P90 design-load overlay
Capabilities

Everything you need to count, analyze and act

One platform for the full lifecycle - from the sensor on the vehicle to the decision in the planning office.

🎯

High accuracy

Sensor-grade boarding and alighting counts, validated against schedules and vehicle positions.

Real-time monitoring

Live occupancy and vehicle positions refreshed every 15-60 seconds on one map.

📈

Historical analytics

Trends by route, stop, hour and day - from single trips to system-wide aggregates.

🗺️

Unified dashboard

Spatial density, time series, peaks and reports in a single, consistent interface.

🔌

API integration

REST API and data exports feed your ITCS, planning tools and data warehouse.

☁️

Cloud platform

Multi-tenant, hosted and maintained - scale from one line to a national network.

🧠

Edge processing

Counting happens on the vehicle; only structured events travel to the cloud.

🔮

Demand forecasting

P10/P50/P90 ridership forecasts per route to plan capacity days ahead.

🛡️

GDPR compliant

Anonymous counts by design - no personal data, privacy built in from the edge up.

🔧

Easy installation

Works with your existing sensors and feeds - no rip-and-replace required.

🚍

Fleet management

Onboard device health and firmware status alongside your passenger data.

🌐

Multi-vehicle support

Bus, tram, metro and rail - mixed fleets managed from one platform.

Outcomes

Measurable value, from day one

Replace assumptions with measured demand and the impact shows up across planning, operations and rider experience.

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Continuous data

Every trip counted, every day - no sampling windows, no blind spots.

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Network coverage

Ridership across every route, stop and vehicle instead of a survey sample.

0s

To live occupancy

Crowding visible fleet-wide within a minute - act while it still matters.

P90

Right-sized service

Match frequency to measured peaks - cut overcrowding and empty runs alike.

API

Data-driven decisions

One source of truth feeding planning, reporting and downstream systems.

€€€

Lower cost per trip

Allocate vehicles and staff where demand actually is, not where it's assumed.

See it in motion

The platform, in 35 seconds

A quick tour of live vehicles, passenger density, load profiles and forecasting - the counting workflow end to end.

Recorded from the live platform - no mockups. Position updates every 15 seconds, passenger load every 60.

1080p · English audio
Technology

Engineered for scale and trust

Edge-to-cloud architecture that stays accurate under load and open to the systems you already run.

🧠

Intelligent counting

Sensor fusion and validation logic keep counts accurate through crowding and door events.

📡

Multiple sensor types

Infrared, stereo-camera and 3D sensors - vendor-agnostic ingestion.

⚙️

Edge AI

Processing on the vehicle means low bandwidth and privacy by design.

☁️

Cloud synchronization

Resilient ingestion buffers offline trips and syncs the moment vehicles reconnect.

🔗

Open interfaces

GTFS, SIRI and VDV standards in; REST API and CSV/Parquet exports out.

🔒

Security & privacy

Anonymous by default, encrypted in transit, tenant-isolated access control.

Where it runs

One platform, every mode

From a single bus line to a multi-modal network - the same counting foundation scales with you.

City bus

City buses

Right-size high-frequency lines and manage peak-hour crowding.

Intercity coach

Coaches

Track occupancy and demand across regional and long-distance routes.

City tram

Trams

Segment-level load for dense urban light-rail corridors.

Metro train at a platform

Metro

Station and car-level occupancy for high-throughput networks.

Railway train

Rail

Line and service planning driven by measured ridership.

Shuttle van

Shuttle services

Demand-responsive and on-demand fleets sized to real usage.

City at dusk

Smart City

Mobility data feeding city-wide planning and open-data platforms.

Aerial city road network at night

Authorities

Network-wide oversight and reporting across multiple operators.

Why VIANOVA

A partner that knows transit

Purpose-built for public transport operations, with the reliability and support that agencies depend on.

01

Proven technology

Running in production on live networks, not a proof of concept.

02

High reliability

Resilient ingestion and buffering keep data flowing through outages.

03

Easy integration

Open standards and an API that fit your existing stack.

04

Scalable architecture

From a pilot line to national deployments on the same platform.

05

Expert support

A team that speaks transit - from onboarding through daily operations.

06

Two continents

Offices in the U.S. and Germany - experience across continents.

Get started

Ready to see your network as it really moves?

Tell us about your fleet and we'll show you the Platform Hub with a walkthrough tailored to your operation.